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How do I add a language so I can translate the user interface?

You can add languages and translate the labels in the user interface of both the Mobile App and the Admin Portal of Certainty so users can interact with the system in their own language.

Adding a language so I can translate the user interface

To add a language for Translations:

  1. Go to 'Administration - Translations – Languages' to open the table of labels in the mobile app.
  2. Click the green plus sign to open the 'Add Language' form.
  3. Name the language as you want it to appear to a user e.g ‘Español’.
  4. Give the language a two letter code e.g. ‘SP’. Language codes are standardized according to ISO 639 and using one of these official codes will ensure that any components in the user interface that are not directly translated e.g. date controls and similar, appear in the correct language and format.
  5. Click ‘Save’.

Notes

  • Certainty can provide translations to a number of commonly used languages. 
  • If there is no translation for a label in a language the user has selected, the label will show in standard Certainty English.
  • We recommend that you use the default English as the base language for the system and add any new language translations in another language. If you use a lot of different terms in your system consider adding a ‘custom English’ language for all your specific terms. This will make it easier for you to keep your changes cohesive and up to date if the system standard terminology changes and new features are added. It also helps if users are able to compare your custom terminology to help center articles and videos.

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