Skip to content
English
  • There are no suggestions because the search field is empty.

How do I reset a forgotten password in the Admin Portal?

Forgotten passwords can be reset from the Admin Portal login screen.

Reset a password you forgot: 

  1. From the login screen, click the 'Forgot your password?' link.

  2. You will be taken to a new screen and asked for your username.

  3. Enter your username in the text box.

  4. Select 'Send reset instructions'.

  5. You will receive a password reset email within five minutes to the address attached to your profile with a temporary link to a password reset page where you can set a new password for your account.

Learn this next...

How do I change a password in the Admin Portal?