Translations & using Certainty in other languages than English – Overview
You can add languages and translate the labels in the user interface of both the Mobile App and the Admin Portal of your instance of Certainty so users can interact with the system in their own language.
Translations & using Certainty in other languages than English – Overview
You can add languages and translate the labels in the user interface of both the Mobile App and the Admin Portal of your instance of Certainty so users can interact with the system in their own language. You can add translations in several languages and you can use translations to customize the terminology of the system to reflect your process.
Notes
- Labels are generally translatable. These are things like field names and navigation items.
- Some, but not all, user defined data can be translated. For example, checklist names and components and several user defined items e.g. action types and action priorities can be translated.
- Labels that do not have a translation in another language will appear in English.
- You should regularly maintain any translations you have added to keep the terminology up to date with any changes and additions in new versions of Certainty.
- If you translate or customize the terminology of your system keep in mind:
- If a label looks strange it may be because the translation is missing or wrong.
- Some labels are used in more than one location and the term in the context of different locations may not make sense after it was customized.
- Be consistent when customizing and make sure to review the user interface of both the mobile app and the admin portal to ensure a uniform user experience.
- Help center articles, tutorial videos and other references use the default terminology.
- We recommend that you use the default English as the base language for the system and add any new language translations in another language.
- If you use a lot of different terms in your system, consider adding a ‘custom English’ language for all your specific terms. This will make it easier for you to keep your changes cohesive and up to date if the system standard terminology changes and new features are added. It also helps if users are able to cross reference your custom terminology to help center articles and videos.